Angus Council provide a Community Alarm Service. They can fit an alarm unit in your home that operates through your phone line. If the alarm is activated, a member of their call centre will contact you and assistance can be provided from community alarm teams who are based in Arbroath, Brechin, Carnoustie and Forfar.

The Community Alarm Service provide a 24-hour service, every day of the year. A community alarm can be provided if you have an illness, are frail or have a disability which limits your ability to live at home alone, have been in hospital and need some extra support when you come home, or have someone caring for you who needs extra support. There is a weekly cost associated with the community alarm service but we will explain this to you.

A range of accessories can also be provided with your community alarm system, such as a falls detector.  A falls detector will raise an automatic call to the monitoring centre, who in turn will arrange assistance through a responder. There is an additional charge of £1.00 per week for accessories.

There are also a few items which you can trial for a period of 4 weeks if you are not sure whether they will be suitable for you - ie an Echo dot, remote control plugs, night lights.

To request a community alarm or to find out our more about the accessories or equipment items available to trial, you can discuss this with your community care worker or contact the the ACCESSLine on 03452 777 778.

If you have fallen, or are worried about falling, you can contact the Falls Service in Angus for information and advice on 01356 666 085.

NHS Audiology Department in Tayside have a referral procedure:

If you have never been seen at the audiology department, you must contact your GP initially for assessment and onward referral.

If you are an existing NHS hearing aid user, you can contact the Audiology department at Kingscross Health and Community Care Centre, Dundee using the following details.

Contact information
Email: Adult Audiology:  tay.audiology@nhs.scot  /  Paediatric Audiology: tay.paediatricaudiology@nhs.scot
Phone: (01382) 596965 (Monday to Friday, 9am to 4pm)
Text: 07833046858

You can also visit NHS Tayside's website for further information about the services offered, please visit www.nhstayside.scot.nhs.uk/index.htm and search A-Z of services.

For Hearing aid maintenance or repairs, please contact NHS Tayside Audiology on 01382 596965 and an appointment can be arranged. Appointments are available in Kings Cross Health & Community Care Centre, Dundee or in Stracathro Hospital.

NHS hearing aid users can obtain free batteries posted to them by contacting the Audiology department. To get in touch, please use the information below. 

Contact information
Email: Adult Audiology:  tay.audiology@nhs.scot  /  Paediatric Audiology: tay.paediatricaudiology@nhs.scot
Phone: 01382 596965

Batteries may also be obtained:

1. By Post – If patients send in their (Yellow) Hearing Aid book to Audiology at Kings Cross new batteries will be sent out to them.
2. From North East Sensory Services, Number 10, 10 Constitution Road, Dundee DD1 1LL. Tel: 01382 721455 or Tel: 07713711772

Batteries available Mon-Fri 9am-4pm (Yellow battery book must be shown)

In Angus there are a number of groups that may be able to offer you support. To find out information about different community supports in Angus and Scotland, please visit www.aliss.org/ and type your post code into the search bar.

Alternatively, you can contact Accessline by phoning on 03452 777 778 or Penumbra by using the details below.

Contact information
Website: Penumbra
Phone: 0131 475 2380

Care About Angus is a large social enterprise who are registered with the care commission. They aim to personalise the input they provide to suit every individual. They are able to provide support in well being visits. If you would like more information on the services that can be provided please phone 01241 797777 or visit www.careaboutangus.org.uk

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There is a range of equipment that can help if you have problems with your hearing, all of which aim to reduce the impact your sensory loss has on your daily life.

Angus Council/ Angus Health and Social Care Partnership have an agreement with North East Sensory Services (NESS) to provide a range of support for people with hearing loss. They are open Monday to Friday, 9am to 4pm and can be contacted using the details below.

Contact information
Phone: 0845 27 12345 or 01224 625622
Text: 07593 102004

Alternatively, First Contact Occupational Therapy provide free, impartial advice about a wide range of assistive equipment and can refer you for further assessment. If you'd like to get in touch, please use the following information. 

Contact information
Email: FirstContactOT@angus.gov.uk

Phone: 01241 465274

Phone AccessLine: 03452 777 778

You can also speak to your GP if you are worried about your hearing and they may refer you onto audiology for further assessment.

At some point in our lives, many of us will need some form of help and support with everyday things like getting washed, dressing or cooking a meal. This help and support is often called social care.

Asking for help is sometimes the hardest thing to do, but Angus Council/ Angus Health and Social Care Partnership can provide a range of social care services to suit people's needs. If you would like to talk to someone about the services that may be available, please liaise with the social work staff that you are already involved with.

Alternatively, you can also get in touch with First Contact by using the details below.

Contact information
Email: FirstContactOT@angus.gov.uk

Phone: 01241 465274

There are other service providers available in Angus that you can liaise with. 

Care About Angus is a large social enterprise that is registered with the care commission. They aim to personalise the input they provide to suit every individual. They are able to provide the following services:

• Shopping
• Laundry
• Cleaning
• Wellbeing visits
• Light meal preparation
• Prescription pick up
• Escort to local appointments

If you would like more information on the services that can be provided please phone 01241 797777 or visit www.careaboutangus.org.uk.

You have mentioned that you may be feeling stressed or anxious about your finances. There is help and advice available so please do not worry.

Angus Council also provide a Welfare rights service which provides free, independent and confidential advice on benefits and debt options for people living in Angus. The service includes:

• helping you to challenge benefit decisions
• completing forms
• helping you resolve benefit problems
• homelessness issues
• helping you to get all the benefits you are entitled to
• debt advice and options (including rent and mortgage arrears)
• providing advice on welfare reform issues
• assisting with charitable and benevolent fund applications

For further information about this service, please contact ACCESSLine on 03452 777 778 or use the online enquiry form found here. 

The Welfare Rights Service can also provide training and informal talks to local groups and voluntary organisations in issues relating to benefits. The Welfare rights service also work in co-operation with Macmillan Cancer Support and the Scottish Legal Aid Board to provide benefit and debt advice.

 First Contact can provide you with information and can be contacted by using the details below.

Contact information:

Email: FirstContactOT@angus.gov.uk

Phone: 01241 465274

Age UK and Age Scotland are dedicated to helping everyone make the most of later life. Age Scotland can provide you with a range of information resources.

They also are working in partnership with Silver Line Scotland to provide a national helpline providing information, friendship and advice to older people, 24 hours a day, every day of the year.

You can find out more about this helpline by phoning 0800 4708090.

For other general enquiries about the services and supports available through Age Scotland, you can get in contact by using the information below.

Contact information
Website: Age UK
Phone: 0333 3232400

From your answers, it would appear that you are looking for more information on the local support that id available for people with hearing loss.

Angus Council have an agreement with North East Sensory Services (NESS) to provide a range of support for people with hearing loss.They are open Monday to Friday 9am to 4pm and can be contacted by using the details below.

Contact information
Phone: 0345 271 2345 or 01224 625622
Text: 07593 102004

Alternatively, you can also get in touch with First Contact Occupational Therapy by using the following information.

Contact information
Email: FirstContactOT@angus.gov.uk

Phone: 01241 465274

Phone AccessLine: 03452 777 778

There are a range of supports available for carers who provide unpaid and regular care for a relative or friend. You may be eligible for a carers assessment if:

• you regularly provide a lot of care to a relative or friend who is disabled, frail, ill, has a mental-health problem or a drug or alcohol problem
• you are planning to provide care in the future, for example, for someone who is about to leave hospital
• the needs of the person you are caring for have changed, either because they need more help or you feel that you are not able to manage

Angus Carers Centre can provide information, advice and a range of services to carers located in Angus. The services include:

• carers support groups
• counselling
• newsletters
• a home sitting service

Angus Young Carers can also provide support to someone aged 18 or under who helps to look after or support a member of their family due to:

• physical or learning disability
• mental illness
• physical illness
• drug or alcohol problems
• chronic or terminal illness

If you would like to find out more about services for carers and the person you support has a care manager or case holder, speak to them about what is available. If they don’t have a worker, or for additional information, contact Angus Carers Centre on 01241 439157, email: enquiries@anguscarers.org.uk or go to www.anguscarers.org.uk.

If you are a young carer, you can also visit www.angusyoungcarers.org.uk for more information.

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